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Keeping Your Floors Beautiful.

The Flooring Protection Plan:

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You've chosen the perfect floors to build your life on—the foundation for family gatherings, quiet moments, and everyday memories. We believe you should enjoy those moments without worrying about the little accidents that come with a life well-lived. That’s why we offer The Flooring Protection Plan, a 5-year promise to protect your investment and keep your home looking its best.

Your Home, Your Floors, Our Promise.

 

What is The Flooring Protection Plan?

 

It’s a straightforward, simple and comprehensive plan that supports you when life happens. While your standard manufacturer's warranty is essential for product defects, our plan covers the accidental mishaps that it doesn’t. From spills to scratches, we’re here to help you restore your floors to their original beauty. This plan covers protection for Carpet, Laminate, Hardwood, Luxury Vinyl Plank, Luxury Vinyl Tile, and  Tile, giving you peace of mind no matter what type of flooring you choose. Enjoy five years of confidence, knowing that your neighbors at Flooring America have you covered.

 

A Plan That Covers Real Life.

 

Your home is the center of your world, and we believe in protecting it. The Flooring Protection Plan was created to handle the unexpected moments that are a normal part of a happy home.

 

Our protection plan covers homeowners against:

 

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Simple, Fair, and Reliable.

Our Commitment to You

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Protecting your floor should be simple. We’ve designed our plan to be as clear and honest as possible.

Simple Bullet Points
  • $0 Deductibles: You won't pay a cent out-of-pocket for a covered claim.
  • $0 Service Fees: No extra charges or hidden costs. That’s our promise.
  • Simple Claim Process: You can easily file a claim online, 24/7, whenever you need us.
  • Your Local Experts: Our trusted team will be the same one that repairs them.
  • Frequently Asked Questions

    Are there any fees when I file a claim?
    No. We proudly offer our plan with zero deductibles and zero service fees.
    Can I purchase protection after the install?
    Yes, up to 5 calendar days later.
    Who will perform the repair work?
    Your local Flooring America team—the same people you trust—will handle any necessary repairs.
    What happens if I sell my house?
    The Flooring Protection Plan adds value to your home and is transferable to the new owner.
    How do I submit a claim?
    Simply visit the claims portal (customer.centricity.com) or call us directly, and we'll guide you through the simple process.

    Our Flooring Protection Plan is proudly backed by Centricity, a trusted leader in product protection with over 47 years of experience.